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Privacy Policy
This site is owned and operated by Persiatech Inc. .
Persiatech, provides its services to you subject
to the following conditions. If you visit or shop at our
website or any other affiliated websites, you
affirmatively accept the following conditions. Continued
use of the site constitutes the affirmative agreement to
these terms and conditions. Persiatech reserves the
right to change the terms, conditions and notices under
which the Persiatech sites and services are offered,
including but not limited to the charges associated with
the use of the Persiatech sites and services.
1. Electronic Communications
1.1. When you visit Persiatech's websites or send Email
to us, you are communicating with us electronically. You
consent to receive communications from us
electronically. We will communicate with you by Email or
by posting notices on this site. You agree that all
agreements, notices, disclosures and other
communications that we provide to you electronically
satisfy any legal requirement that such communications
be in writing.
2. Copyright
2.1. All content on this site, such as text, graphics,
logos, button icons, images, data compilations and
software, is the property of Persiatech and is protected
by international copyright laws. The compilation of all
content on this site is the exclusive property of
Persiatech and is protected by international copyright
laws. All software used on this site is the property of
Persiatech and is protected by international copyright
laws.
3. Services & Conditions
3.1. Persiatech shall not be held liable for any delay
or failure to provide service(s) at any time. In no
event shall Persiatech, its officers, Directors,
Employees, Shareholders, Affiliates, Agents or Providers
who furnishes services to customer in connection with
this agreement or the service be liable for any direct,
incident, indirect, special, punitive, exemplary or
consequential damages, including but not limited to loss
of data, lost of revenue, profits or anticipated
profits, or damages arising out of or in connection to
the use or inability to use the service. The limitations
set forth herein apply to the claimed founded in Breach
of Contract, Breach of Warranty, Product Liability, Tort
and any and all other liability and apply whether or not
Persiatech was informed of the likely hood of any
particular type of damage.
3.2. Persiatech makes no
warranties of any kind, written or implied, to the
service in which it provides.
3.3. Persiatech provides
prepaid services only. You must keep a positive balance
to retain services with Persiatech. You must pay all
negative balances immediately. Customer agrees to keep a
positive balance in customer's account at all times and
agrees to pay the rate in which the customer signed up
for to all destinations. Customer agrees to pay any and
all charges that customer incurs while using
Persiatech's service.
3.4. Persiatech services
are not intended for use as a primary telephone source
for business or residential users. 3.5a. Persiatech
unlimited local DID (US & CA & Other 75 Country's List
in Our Web site) packages are intended for residential
use only. Persiatech unlimited local DID packages
include the use of 2 simultaneous channels and include a
maximum of 3000 inbound minutes per month.
3.5b. Persiatech retail
accounts are limited to a maximum of 10 simultaneous
inbound and outbound calls. These limits may be
increased per request at the discretion of Persiatech.
3.6. Persiatech does not
allow calls originating from Payphones to toll free
numbers on its network.
3.7. Any call placed to
Directory Assistance (411, 1-XXX-555-1212) including
Toll Free numbers (1-800-555-1212) will incur a $0.99
per call charge as the call will be routed to our
national Directory Assistance call center.
3.8. At Persiatech's sole
discretion, you may incur a port away fee for any DID
number(s) leaving Persiatech's network as this is a
pass-through charge from Persiatech's underlying
carrier(s). 3.9a. All calls placed through Persiatech's
to network to US and Canada destinations are billed at 6
second increments unless otherwise stated.
3.9b. All calls placed
through Persiatech's to network to international
destinations are billed at 6 second increments with a 30
second minimum unless otherwise stated.
3.10. Use of Persiatech's
services for telemarketing, broadcast faxing, delivery
of unauthorized or unsolicited advertising, promotional
materials or solicitations is strictly prohibited.
Failure to abide by these terms will result in immediate
account termination.
3.11. Customer
agrees to the exclusive jurisdiction of the courts of
Denver County in the state of Colorado in the United
States of America for any and all legal matters.
3.12. Violation of any
state or federal laws or laws for any other competent
jurisdiction may result in immediate account termination
and/or disconnection of the offending service.
3.13. Persiatech reserves
the right to terminate service at any time with or
without notice; especially if Customer is found to be in
violation of Persiatech's Terms & Conditions. You agree
that Persiatech shall not be liable to you or to any
third party for any modification, suspension or
discontinuance of service.
3.14. Due to the nature
of this industry and high credit card fraud rate,
Persiatech reserves the right to request the following
documentation for verification purposes; A copy of the
credit card used to establish the account along with
valid photo identification such as a Passort, Drivers
License or other Government issued identification.
4. Product Configuration
4.1. Persiatech services are not intended for the novice
user. Persiatech does not offer technical assistance for
third party devices. This includes PBX Servers/Switches,
IP Phones and ATA Adapters.
4.2. We do provide sample
configuration for Asterisk/Trixbox servers, Linksys
PAP2/Sipura Devices and standard SIP settings for use
with IP Phones/Softphones which is easily accessible on
the support page within our customer user portal. The
sample configuration provided will not assist with
internal routing, extension logic or calling plans. It
is the end users responsibility to properly configure
their servers and or devices for use with Persiatech
services.
5. Refund Policy
5.1. We offer full refunds on remaining pre-paid balance
upon request for all payments made within 60 days. We do
not offer refunds for monthly subscriptions such as
Local DID's or Toll Free numbers. There will be no
refunds for one-time/setup fees. (custom toll free
numbers)
6. Site Policies, Modification & Severability
6.1. We reserve the right to make changes to our site,
policies, and these Terms & Conditions at any time. If
any of these conditions shall be deemed invalid, void,
or for any reason unenforceable, that condition shall be
deemed severable and shall not affect the validity and
enforceability of any remaining condition.
7. General Complaints
7.1. Please send reports of activity in violation of
these Terms & Conditions to info@Persiatech.net.
Persiatech will reasonably investigate incidents
involving such violations. Persiatech may involve and
will cooperate with law enforcement officials if any
criminal activity is suspected. Violations may involve
criminal and civil liability.
e911 Terms &
Conditions Definitions
911 - Emergency call service typically used for
delivering emergency calls to a public safety access
point. PSAP: Public Safety Answering Point VoIP: Voice
over IP
e911 Terms & Conditions
Due to recent pursuant FCC rulings and regulations, All
customers who are using Persiatech services as their
primary residential or business telephone carrier must
activate 911 Emergency Services on at least one of their
DIDs. Enhanced 911, the portion of our 911 service which
delivers physical address information to your local PSAP
is not guaranteed. It is possible that your physical
address information may not be passed to the PSAP
dispatcher. On occasions such as this you will be
required to give the dispatcher the location of your
emergency in order to receive emergency service
assistance. Enhanced 911 service is not available to
every location within the United States at this time.
For locations e911 is not currently available; You will
be required to announce the location of your emergency
to the PSAP dispatcher. Due to the nature and
instability of VoIP networks, we cannot and do not
guarantee your emergency call will complete. Loss of
power, Internet access and or several other conditions
may cause 911 to be inoperable. We have no control over
those types of situations therefore are not held liable.
Persiatech will do everything within their power to
prevent service outages within it's network. In order
for e911 address information to be passed to your local
PSAP dispatcher, you must set your outbound caller ID
value to the specific DID you are purchasing e911
service for. Therefore, by agreeing to these Terms &
Conditions you the customer agree to set the outbound
Caller ID number to the DID you have enabled e911
services for when making an outbound 911 emergency call.
Failure to set the correct caller ID value will result
in a non-refundable $85 surcharge per 911 call. We have
added an extension to our network which all Persiatech
users may call to test their Caller ID value. At any
time, you may test your outbound caller ID value by
dialing '811' through our network. By using Persiatech's
Enhanced 911 service, Customer agrees that Persiatech,
it's contractors, executives, members, customers,
agents, employees, carriers, 911 providers, and any
anyone else associated with Persiatech is not held
liable for emergency calls failing, even if it is
determined that it is the fault of Persiatech or it's
associates. Customer further agrees that they will
notify their Customers, contractors, agents, employees,
associates, shareholders, partners, and anyone who may
use the Persiatech 911 service of our limitations and
make Customers agree to not hold Persiatech or Customer
liable. Customer will be charged a regulatory recovery
fee of $1.49 per month for each DID submitted to the
e911 database. This fee is non-refundable. Failure to
enable e911 service will result in a non-refundable $85
surcharge per 911 call. Persiatech Inc. support@Persiatech.net
Last updated
11:47:26 AM PT 06/01/2009
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