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Privacy
Policy
This site is owned and operated by Persiatech Inc. . Persiatech, provides
its services to you subject to the
following conditions. If you visit or shop at our website or any other
affiliated websites, you affirmatively accept the following conditions.
Continued use of the site constitutes the affirmative agreement to these
terms and conditions. Persiatech reserves the right to change the terms,
conditions and notices under which the Persiatech sites and services are
offered, including but not limited to the charges associated with the use
of the Persiatech sites and services.
1. Electronic Communications
1.1. When you visit Persiatech's websites or send Email to us, you are
communicating with us electronically. You consent to receive
communications from us electronically. We will communicate with you by
Email or by posting notices on this site. You agree that all agreements,
notices, disclosures and other communications that we provide to you
electronically satisfy any legal requirement that such communications be
in writing.
2. Copyright
2.1. All content on this site, such as text, graphics, logos, button
icons, images, data compilations and software, is the property of
Persiatech and is protected by international copyright laws. The
compilation of all content on this site is the exclusive property of
Persiatech and is protected by international copyright laws. All software
used on this site is the property of Persiatech and is protected by
international copyright laws.
3. Services & Conditions
3.1. Persiatech shall not be held liable for any delay or failure to
provide service(s) at any time. In no event shall Persiatech, its
officers, Directors, Employees, Shareholders, Affiliates, Agents or
Providers who furnishes services to customer in connection with this
agreement or the service be liable for any direct, incident, indirect,
special, punitive, exemplary or consequential damages, including but not
limited to loss of data, lost of revenue, profits or anticipated profits,
or damages arising out of or in connection to the use or inability to use
the service. The limitations set forth herein apply to the claimed
founded in Breach of Contract, Breach of Warranty, Product Liability,
Tort and any and all other liability and apply whether or not Persiatech
was informed of the likely hood of any particular type of damage.
3.2. Persiatech makes no warranties of any
kind, written or implied, to the service in which it provides.
3.3. Persiatech provides prepaid services
only. You must keep a positive balance to retain services with
Persiatech. You must pay all negative balances immediately. Customer
agrees to keep a positive balance in customer's account at all times and
agrees to pay the rate in which the customer signed up for to all
destinations. Customer agrees to pay any and all charges that customer
incurs while using Persiatech's service.
3.4. Persiatech services are not intended
for use as a primary telephone source for business or residential users.
3.5a. Persiatech unlimited local DID (US & CA & Other 75
Country's List in Our Web site) packages are
intended for residential use only. Persiatech unlimited local DID packages include the use of 2 simultaneous channels
and include a maximum of 3000 inbound minutes per month.
3.5b. Persiatech retail accounts are limited
to a maximum of 10 simultaneous inbound and outbound calls. These limits
may be increased per request at the discretion of Persiatech.
3.6. Persiatech does not allow calls
originating from Payphones to toll free numbers on its network.
3.7. Any call placed to Directory Assistance
(411, 1-XXX-555-1212) including Toll Free numbers (1-800-555-1212) will
incur a $0.99 per call charge as the call will
be routed to our national Directory Assistance call center.
3.8. At Persiatech's sole discretion, you
may incur a port away fee for any DID number(s) leaving Persiatech's
network as this is a pass-through charge from Persiatech's underlying
carrier(s). 3.9a. All calls placed through Persiatech's to network to US
and Canada destinations are billed at 6 second
increments unless otherwise stated.
3.9b. All calls placed through Persiatech's
to network to international destinations are billed at 6 second increments
with a 30 second minimum unless otherwise stated.
3.10. Use of Persiatech's services for
telemarketing, broadcast faxing, delivery of unauthorized or unsolicited
advertising, promotional materials or solicitations is strictly
prohibited. Failure to abide by these terms will result in immediate
account termination.
3.11. Customer agrees to the exclusive
jurisdiction of the courts of Denver County in the state of Colorado in
the United States of America for any and all legal matters.
3.12. Violation of any state or federal laws
or laws for any other competent jurisdiction may result in immediate
account termination and/or disconnection of the offending service.
3.13. Persiatech reserves the right to
terminate service at any time with or without notice;
especially if Customer is found to be in violation of Persiatech's Terms
& Conditions. You agree that Persiatech shall not be liable to you or
to any third party for any modification, suspension or discontinuance of
service.
3.14. Due to the nature of this industry and
high credit card fraud rate, Persiatech reserves the right to request the
following documentation for verification purposes; A copy of the credit
card used to establish the account along with valid photo identification
such as a Passort, Drivers License or other Government issued
identification.
4. Product Configuration
4.1. Persiatech services are not intended for the novice user. Persiatech
does not offer technical assistance for third party devices. This
includes PBX Servers/Switches, IP Phones and ATA Adapters.
4.2. We do provide sample configuration for
Asterisk/Trixbox servers, Linksys PAP2/Sipura Devices and standard SIP
settings for use with IP Phones/Softphones which
is easily accessible on the support page within our customer user portal.
The sample configuration provided will not assist with internal routing,
extension logic or calling plans. It is the end users responsibility to
properly configure their servers and or devices for use with Persiatech
services.
5. Refund Policy
5.1. We offer full refunds on remaining pre-paid balance upon request for
all payments made within 60 days. We do not offer refunds for monthly
subscriptions such as Local DID's or Toll Free numbers. There will be no
refunds for one-time/setup fees. (custom toll
free numbers)
6. Site Policies, Modification
& Severability
6.1. We reserve the right to make changes to our site, policies, and
these Terms & Conditions at any time. If any of these conditions
shall be deemed invalid, void, or for any reason unenforceable, that
condition shall be deemed severable and shall not affect the validity and
enforceability of any remaining condition.
7. General Complaints
7.1. Please send reports of activity in violation of these Terms &
Conditions to info@Persiatech.net. Persiatech will reasonably investigate
incidents involving such violations. Persiatech may involve and will
cooperate with law enforcement officials if any criminal activity is
suspected. Violations may involve criminal and civil liability.
e911 Terms
& Conditions Definitions
911 - Emergency call service typically used for delivering emergency
calls to a public safety access point. PSAP: Public Safety Answering
Point VoIP: Voice over IP
e911 Terms & Conditions
Due to recent pursuant FCC rulings and regulations, All customers who are
using Persiatech services as their primary residential or business
telephone carrier must activate 911 Emergency Services on at least one of
their DIDs. Enhanced 911, the portion of our 911 service
which delivers physical address information to your local PSAP is
not guaranteed. It is possible that your physical address information may
not be passed to the PSAP dispatcher. On occasions such as this you will
be required to give the dispatcher the location of your emergency in
order to receive emergency service assistance. Enhanced 911 service is not available to every location within the
United States at this time. For locations e911 is not currently
available; You will be required to announce the location of your emergency
to the PSAP dispatcher. Due to the nature and instability of VoIP
networks, we cannot and do not guarantee your emergency call will
complete. Loss of power, Internet access and or several other conditions
may cause 911 to be inoperable. We have no control over those types of
situations therefore are not held liable. Persiatech will do everything
within their power to prevent service outages within it's
network. In order for e911 address information to be passed to your local
PSAP dispatcher, you must set your outbound caller ID value to the
specific DID you are purchasing e911 service for. Therefore, by agreeing
to these Terms & Conditions you the customer agree to set the
outbound Caller ID number to the DID you have enabled e911 services for
when making an outbound 911 emergency call. Failure to set the correct
caller ID value will result in a non-refundable $85 surcharge per 911 call. We have added an extension to our network which all Persiatech users may call to test
their Caller ID value. At any time, you may test your outbound caller ID
value by dialing '811' through our network. By using Persiatech's
Enhanced 911 service, Customer agrees that Persiatech, it's contractors,
executives, members, customers, agents, employees, carriers, 911 providers,
and any anyone else associated with Persiatech is not held liable for
emergency calls failing, even if it is determined that it is the fault of
Persiatech or it's associates. Customer further agrees that they will
notify their Customers, contractors, agents, employees, associates,
shareholders, partners, and anyone who may use the Persiatech 911 service
of our limitations and make Customers agree to not hold Persiatech or
Customer liable. Customer will be charged a regulatory recovery fee of
$1.49 per month for each DID submitted to the e911 database. This fee is
non-refundable. Failure to enable e911 service will result in a
non-refundable $85 surcharge per 911 call.
Persiatech Inc. support@Persiatech.net Last updated 11:47:26 AM PT 06/01/2009
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